Terms and Conditions

Our terms and conditions are as follows

Payment terms

Our standard payment terms is that payment is taken at booking unless otherwise stated.

Credit terms

We do not offer credit terms on our training courses.

Course bookings

Bookings may be made using the online forms, via the La Belle Forme Training website or by email, letter or phone. Telephone bookings must be confirmed in writing upon request. Online bookings take first preference.

Cancellations

Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:
If you wish to cancel a course that you have already booked then cancellation fees will apply. Cancellation fees are as follows. If you cancel your attendance at a course with a notice period of more than 15 days, we will refund you 75% of the course fee. If you cancel your attendance at a course with a notice period of less than 15 days, you will receive no refund whether you attend the course or not. Refunds and partial refunds will be issued through PayPal.
NB Cancellation must be made in writing and received by La Belle Forme by the due date.

Changes to courses

From time to time we may need to change some aspects of courses. Whilst we try and do this as infrequently as possible, occasionally, due to circumstances out of our control, we reserve the right to change venue, speakers, programme and dates. If we need to change the course date or the city of venue, then we will offer you a full refund. Refunds in such cases are made through PayPal.

Non-attendance

If you do not attend a course, and you have not previously informed us, the full course fee remains payable.

Late arrivals/missed sessions

If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable.

Unforeseen circumstances

On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances, you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.

VAT

All course fees are subject to the current VAT (valid exemptions only).

Distance selling regulations 2000

We abide by the applicable elements of the Distance selling regulations 2000.

Special requirements

La Belle Forme would welcome in advance, for setup purposes, notification of any assistance that a student is likely to need during the running of the course.

Fair processing

All information that we hold concerning you will be held and processed by La Belle Forme strictly in accordance with the provisions of the Data Protection Act 1998.
Such data will be used by the organisation to administer our relationship with you as a customer on our training courses. We will not, without your consent, supply your name and addresses to any [other] third parties except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to do so by operation of law.

You agree that the information you supply to us will be used in the following way: We will check your registration with the appropriate regulatory authority. We will pass your data to the pharmaceutical companies that supply us with prescription medicines and medical devices. These companies will contact you after the course to offer product support.

As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact our Data Protection Officer at La Belle Forme, 24/26 Wilson Street, Glasgow G1 1SS.